Erstattungsrichtlinie

1. Refunds:

• We offer a refund policy for cancellations made on eligible bookings which means that if you cancel your booking, you are entitled to a refund of the booking amount within 30-days after refund request.
• Refunds will be processed back to the original form of payment used during the booking process.
• Refunds for partially used services or non-refundable bookings are subject to the terms and conditions of the service provider. We will assist you in processing the refund according to their policies.

2. Cancellations and Modifications:

• Cancellations or modifications to your booking must be made through our website or by contacting our customer support team.
• Please note that cancellation fees or penalties may apply depending on the type of booking, the service provider, and the time of cancellation. These fees will be communicated to you before processing the cancellation.
• Some bookings may be non-refundable or have specific cancellation policies set by the service provider.