Is Tripmakers
an airline?
Do the prices shown include taxes and fees?
Sample prices on our home page are starting fares per person, one way, and do not include taxes, airline fees or our service fee. Search results show the price returned for your search. Before you pay, we confirm one total price that includes all taxes and fees.
Do you charge a service fee?
We may charge an agency service fee for arranging your booking. The amount is always told to you, and included in the total, before you pay. See our Fare & Service Fee Disclosure page.
Is my booking confirmed when I submit the form?
No. Submitting the form sends us a booking request. Your booking is confirmed only when payment has been taken and you receive an email with your airline confirmation code and e-ticket number.
How do I pay?
After an agent confirms your fare, you pay on a secure, PCI DSS-compliant payment page run by our payment processor. See Payment Security.
Can I cancel within 24 hours?
For flights to, from or within the US booked at least 7 days before departure, you can usually cancel within 24 hours of booking for a full refund. Contact us quickly within that window.
How do I change or cancel after that?
Changes and refunds depend on the airline fare rules. Many low fares are non-refundable. We will tell you the full cost of any change before we make it. See Manage Booking.
Can I book for children, infants or someone travelling alone?
Yes. Adults are 12+, children 2-11, and infants under 2 travel on an adult's lap. Unaccompanied minors have special airline rules and fees, so please call us to book them.
What name should I use?
Enter each traveller's name exactly as it appears on the passport or government ID they will travel with. Name corrections after ticketing may not be possible or may cost a fee.
How much baggage can I take?
Baggage allowances are set by each airline and fare type. We will tell you what is included before you pay, and you can check the airline's website. See Baggage Information.
When will I get my e-ticket?
Usually within a few hours of payment, and always by email. If you have not received it within 24 hours, contact us.
How do I contact you?
Call +1-205-605-9833 or email contact@tripmakers.us. Support hours: 9 AM - 9 PM ET, 7 days a week.
Related: Fare & Service Fee Disclosure · Payment Security · Manage Booking · Baggage Information